세일즈포스

Challenge

The Global Office Expansion team at Salesforce had one main priority for the APAC expansion plan – a consistent level of quality across all offices. Each APAC office was previously set up with different IT systems and infrastructure, which made working with other offices incohesive and unreliable and as a result, frustrating and unproductive for everyone involved.

As an IT partner who could consult and offer creative and innovative solutions to the design development and project management of the new offices, and also offer a multi-lingual and multi-cultural capability, we formed a partnership with Salesforce to create a new standard of technology across their APAC offices.

Solution

Our multilingual project managers became the single point of contact for Salesforce and worked closely with local partners and vendors, procured all necessary cabling materials and AV hardware and managed both contracted partners and numerous project stakeholders to ensure each office was delivered within an acceptable budget and in accordance with each project timeline.

As well as managing these processes, in whatever language required, we consulted on the design development, namely the AV system, structured cabling, server room layouts and other IT related infrastructure for all sites in APAC.

Innovative and state of the art AV systems that connect everyone across the region were implemented in each office. One such unique system is the ‘social corners’, which are integrated entertainment and town hall meeting spaces in each office, so Sydney, Tokyo, Singapore and Hyderabad can easily connect and communicate whenever they need. Salesforce Singapore in Suntec City runs across a number of floors and in different towers, which makes meetings and connectivity difficult to manage. Now with these social corners, each floor can connect with each other simply and work faster and smarter – a necessity in today’s fast paced business world.

Results

Salesforce had a daunting task ahead of them but with our help we worked together to successfully unite over 3,500 users from eight offices in six countries across APAC. Salesforce has been rolling out the technology from APAC to the rest of their global offices so they can connect instantaneously with the rest of the world whenever they need, putting colleagues, information and business plans instantly in-touch and into action.